Enable customers to initiate a chat directly from Stories to learn more about your products, ask questions, subscribe to an offer, directly make a purchase, and more.
Solutions
Organic Social Engagement
Get the conversation rolling—turn every social post, Stories, or Live into a chat that boosts brand awareness and drives organic growth.
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Easily integrate personalized, automated chats into any social post, story, or Live to boost customer engagement, help with product discovery, and guide purchase decisions right in the DMs.
Turn your Stories into conversation starters
- Fully automated chat experience
- Enable meaningful engagements
- Capture leads and data, and drive sales
Get more than just views and likes from your posts
Create a deeper connection from your social posts, leading to more personalized engagements and conversions in the DMs.
- Human-like chat experience
- Improved customer journey from discovery to purchase
- Dynamically generate personalized offers
Transform your Live into an interactive experience
Easily extend personalized, automated chat beyond your Live sessions, helping viewers shop and research products, get recommendations, and make purchases—all within their favorite social apps.
- Fully automated chat interactions
- Enhance real-time engagement during
- Capture emails and drive conversions or capture leads and drive sales
Expand Brand Awareness
Leverage personalized conversations to reach new audiences and amplify your brand’s visibility
Increase Organic Growth
Foster authentic engagement with your followers to drive organic growth and build a loyal community around your brand.
Boost Instagram Algorithm
Enhance your Instagram performance by driving meaningful interactions in the DMs that keep you at the top of the Instagram algorithm.
Collect Zero-party data
Automatically collect zero-party data on every chat interaction, to enhance your customer database, automate marketing workflows, generate personalized messaging, and more.
Leverage ZEALS AI
Enable human-like chat experiences and generate personalized offers based on customer intent, preferences, and interests.
Use Cases
Improve Organic Growth and Brand Awareness
Drive growth and visibility with authentic engagement in the DMs
Generate leads & drive sales
Increase sales with personalized offers
Enhance Engagement
Increase subscriptions, coupon redemption, exclusive offers, etc.
Collect customer data
Learn more about your customers with each chat
FAQs
How easy is it to integrate ZEALS chat experiences with my posts and stories?
It is quick and simple to connect chat experiences to any post or story you choose. Our conversation designers will happily manage the implementation for you.
How do I integrate a ZEALS chat experience with my website?
It’s a simple link that can be added to any web page, banner, and even in emails, to initiate personalized conversations with your customers.
Can end users freely input text during the chat?
Yes, the ZEALS AI is equipped with an auto chat feature that auto generates answers to any questions asked during the chat.
How are conversions tracked?
All direct and attributable conversions are tracked on the ZEALS platform directly, with a simple conversion tracking javascript snippet, or through one of our pre-built integrations. We then provide you with regular performance updates and reports.
Is it possible to have different chat experiences for different posts and stories?
Our chat solutions will dynamically engage end users in different chat journeys, based on the engagement objectives or customer intent. Our expert conversation designers will work closely with you to build out chat solutions, optimized specifically for your specific engagement objectives.
